Depending on your organization and its opinion of human resources (HR) and learning and development (L&D), you either enjoy a strong partnership with the business or are perceived, at best, as an operational and slick processing function. Sadly, the misconception that seems to all pervasive is that all HR and L&D are capable of are administrative or tactical people processes. The reality is that a well-respected, powerful HR or L&D partner has the wherewithal to transform the organization in ways other departments simply can’t.

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